Terms and condition
Welcome to Islington Tech Repair, your trusted destination for quality repairs on your electronic devices including Mobile Phones, Laptops, iPads, MacBooks, Gaming Consoles, Apple Watches etc. Along with highly qualified and experienced technicians, we have more than 10 years experience in this business. Our top most priority is our customer with a slogan “ PAY WHEN, FIXED” we respect our customers privacy, as we do not ask for device passwords or login credentials.
Welcome to Islington Tech Repair, your trusted destination for quality repairs on your electronic devices including Mobile Phones, Laptops, iPads, MacBooks, Gaming Consoles, Apple Watches etc. Along with highly qualified and experienced technicians, we have more than 10 years experience in this business. Our top most priority is our customer with a slogan “ PAY WHEN, FIXED” we respect our customers privacy, as we do not ask for device passwords or login credentials.
We fix in minutes, not hours!
By using our services, you agree to the following terms and conditions. Please read them carefully before proceeding with any repairs.
Services Provided
We specialize in repairing a wide range of electronic devices, including but not limited to iPads, iPhones, laptops, MacBooks, gaming consoles, and smartwatches. Our team consists of highly experienced and trained professionals dedicated to delivering quality service.
Payment and Refund Policy
- Payment must be made upon completion of the repair service.
- We offer a full refund if the service is not provided.
- Once a repair has been completed successfully, no refunds will be issued. However, any issues will be resolved again without extra charges.
Guarantee
- We offer a 90-day or, in some cases, a 1-year warranty on our repair services. However, the warranty becomes void if the device has any physical damage, liquid damage, or unauthorized repairs after our service.
- The warranty period and coverage may vary based on the type of repair performed.
Customer Privacy and Data Protection
- We respect our customers' privacy and take data protection seriously.
- We do not ask for passwords unless necessary for motherboard repairs.
- Customers are advised to back up their data before handing over their devices, as we are not responsible for any data loss during motherboard repairs. For general repairs like battery, screen, charging port, earpiece, back glass, and camera replacements, backing up data is not required, and we ensure data protection.
Liability Limitations
- While we take utmost care in handling your device, we are not responsible for any pre-existing issues, unforeseen complications, or additional damage beyond our control.
- We are not liable for any data loss or software issues while performing liquid damage or motherboard repairs.
Inclusivity and Non-Discrimination Policy
- We are an LGBTQ+ friendly business and do not tolerate any form of discrimination.
- All customers will be treated with respect and fairness, regardless of their gender identity, sexual orientation, race, or background.
Collection and Storage of Devices
- Customers must collect their repaired devices within 15 days after completion.
- Unclaimed devices beyond 15 days may be subject to a 10% storage fee or disposal in accordance with local regulations.
Modification of Terms
- We reserve the right to update or modify these terms and conditions at any time without prior notice. Customers are encouraged to review them periodically.
Contact Information
For any questions regarding our terms and conditions, please contact us:
- By email: info@islingtontech.co.uk
- By phone: +44 203 3547662
- By visiting our website: https://islingtontech.co.uk
By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.