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Privacy Policy

Introduction

Islington Tech is committed to protecting and respecting your privacy. In line with the General Data Protection Regulation (GDPR) introduced on 25th May 2018, we ensure that your personal information is handled in a transparent and secure manner. We understand how important privacy is to you, and we want to be completely transparent about how we collect, use, and protect your data. We also provide you with control over your personal information by offering settings to manage how it is used by us.

  • Acceptance of Our Privacy Policy
  • Types of Personal Information We Process
  • Use of Cookies on Our Website
  • How We Use Your Personal Data
  • Where Your Personal Data Is Stored
  • Our Commitment to Information Security
  • Data Retention Policy
  • Your Rights Regarding Personal Data
  • Links to Third-Party Websites
  • Updates to Our Privacy Policy
  • How to Contact Us


    • “Customer”, “you”, or “your”: Refers to you as the individual whose personal data is being collected and processed.
    “Services”: Encompasses all functionalities provided through our website, including, but not limited to, the services available in our online store or on the website itself.

    “Site”: Refers to our website, Islington Tech

    Agreement to Our Privacy Policy

    This Privacy Policy outlines how we collect, use, and protect your personal data. Please take a moment to review the following details to better understand our approach to handling your data. If you do not agree with the practices described in this policy, we recommend that you do not use our services. We do not intentionally collect personal information from individuals under the age of 16. If you are under 16, please refrain from registering on Islington.co.uk, using any of our services, or submitting any personal data such as your name, email address, or any username. By accessing and using Islington, you acknowledge and agree to the terms and practices outlined in this Privacy Policy.

    Types of Information We May Collect About You

    You may provide us with your personal information in order to access and use our services. This could occur through various means, such as filling out forms on our website, communicating with us via phone, email, or other channels. The information you share with us may include details such as registration information, feedback, product searches, content downloads, orders, participation in promotions or surveys, and any issues you report with our site. Rest assured, the information you provide will not be made public unless specifically stated.

    We will never request sensitive personal information from you, including but not limited to data about your religious beliefs, health status (physical or mental), sexual orientation, racial or ethnic background, trade union membership, criminal offenses, or any other sensitive topics. We kindly ask that you do not share any such sensitive information with us.

    You have the right to review and modify any information you have shared with us. Simply contact us, and we will assist you in making any necessary updates.

    While you use our website, we may collect certain data automatically to help us operate and enhance our services, as well as to offer a more tailored experience for our users. The information collected may include.

  • This may include data such as the Internet Protocol (IP) address used to access our site, login credentials, browser type and version, geographical location, time zone settings, types and versions of browser plug-ins, as well as information about your operating system and platform.
  • This includes data such as the complete Uniform Resource Locators (URL) clickstream leading to, through, and from our website (including dates and times), the products you viewed or searched for, page load times, download failures, duration of visits to specific pages, interactions on pages (like scrolling, clicks, and mouse movements), methods used to exit pages, and any phone numbers used to contact our customer service.

    • We may obtain information about you if you use other websites we manage or services we offer. In such cases, we will notify you at the time of data collection that the information could be shared internally and combined with the data gathered on this site. We also collaborate closely with third parties (such as business partners, technical, payment, and delivery service providers, advertising networks, analytics firms, and search information providers), from whom we may receive information about you. If you would like to receive more details about our services or any services provided jointly with or on behalf of other organizations, please contact us via email at Info@islingtontech.co.uk

    Use of Cookies

    Our site uses cookies to differentiate you from other visitors, ensuring a seamless and personalized browsing experience. These cookies also enable us to enhance our website's performance and features. For more information on the types of cookies we use and their specific purposes, please refer to the Islington Tech Cookies Policy.

    How We Utilize Your Data

    To process your personal data as outlined in this policy, we base our actions on several legal grounds, including:

    Contractual Processing of Your Data:

  • We may use your information to fulfill our obligations under contracts between you and us, enabling us to provide the Services you’ve requested.
  • We may contact you using the details you provide to gather feedback about our services or to inform you about significant updates or changes to our website or services.

    • Consent-Based Processing of Your Data:

    To process your personal information as outlined in this policy, we rely on several legal grounds, which include:

    Processing your personal information based on contractual obligation

    We may use your contact details to send you information about products or services that we believe could be of interest to you, either directly or through authorized third parties. Communication may occur via electronic methods such as email or SMS.

    Use of Your Personal Information Based on Our Legitimate Interests:

  • We may use your personal contact details to communicate with you about goods and services similar to those you have already shown interest in or purchased. This will be in line with the 'soft opt-in' exemption under PECR, applicable to users who provided their details during a transaction before this privacy policy came into effect.
  • Our legitimate interests include using personal data to manage and maintain the functionality of our site, including internal operations like troubleshooting, testing, data analysis, research, and statistical purposes.
  • We process personal data to enhance our site, ensuring that content is presented in the most effective way for both you and your device.
  • We prioritize the security of our site and services. We may use your personal information to pursue our legitimate interest in safeguarding our platform.
  • We use personal data to assess the effectiveness of our advertising campaigns and to deliver relevant ads to you, ensuring they align with your preferences and interests.
  • We may use personal data to provide you with recommendations or suggestions for products or services that might interest you. This processing is part of our legitimate interest in offering the best service possible to our users.
  • We may utilize geolocation data to determine your city for site customization and to ensure you receive relevant advertising. This processing supports our legitimate interest in providing a better user experience. We do not share your location with third parties. If you prefer not to share your location, you can disable location services in your device settings.
  • We may combine information from various sources, including the data you’ve provided, to improve data management. This helps us deliver better services and ensure our legitimate interest in managing user data effectively.
  • We may need to process personal information to comply with legal obligations, respond to court orders, or to exercise or defend legal rights.
  • In exceptional cases, we may process your personal information to protect your vital interests or those of others.

    • Where we store your personal data

    The personal data we collect from you may be transferred to, and stored at, a location outside the European Economic Area ("EEA"). It may also be processed by personnel working outside the EEA who are employed by us or our partners. These personnel may be involved in tasks such as fulfilling your order, processing payment details, or providing customer support. By submitting your personal information, you consent to this transfer, storage, and processing.

    When personal data is transferred from within the EEA to a country outside the EEA, it is done in compliance with EU data protection laws. To facilitate these transfers, we rely on several legal mechanisms:

    • Standard Contractual Clauses: The European Commission has established standard contractual clauses (commonly referred to as Model Clauses) that ensure the protection of personal data when transferred outside the European Union. We may use these clauses to facilitate the secure transfer of personal data beyond Europe.
    • EU-US Privacy Shield Framework: In certain cases, we may rely on the EU-US Privacy Shield Framework to transfer personal information to third-party service providers in the United States who are certified under the Privacy Shield Program, ensuring they comply with EU data protection standards.
    • Contractual Requirements: To use our Services, you must accept our Terms of Use, which form the contractual agreement between us and you. The Services are optional, and you may choose not to use them. As a global company, we operate in several countries, including the United States, and occasionally utilize technical infrastructure in the US. The transfer of your personal data to the US and other jurisdictions is essential to provide the Services as part of the contract.

    We are committed to protecting your data and will take all reasonable measures to ensure its security in line with this privacy policy.

    All the information you submit to us is stored securely on our protected servers. Any payment details will be processed using SSL encryption to ensure your transactions are safe.

    Information security

    While the Internet is not a fully secure environment, we are committed to protecting your personal data to the best of our ability. However, any data transmitted to our site is at your own risk. We have implemented a range of security measures, as described in this privacy policy, to ensure your data is handled securely.

    If you have been given (or chosen) an account and password to access certain sections of our site, you are responsible for keeping this information confidential. Never share your password or account details with anyone else.

    Please note that communications sent via the Internet, such as emails or webmail, are not secure unless encrypted. Your messages may pass through multiple countries before reaching their destination due to the nature of the World Wide Web.

    We cannot be held liable for any unauthorized access or loss of personal information that occurs beyond our control.

    We will take all reasonable steps to ensure the security of your data, using appropriate policies, safeguards, and technical measures to protect it from unauthorized access, misuse, alteration, unlawful destruction, or accidental loss.

    Data Retention

    We will keep your personal data for the duration necessary to provide the Services, maintain an active Islington Tech user account, or fulfill any legal obligations. Should you wish to update or delete your personal data, please reach out to us for assistance.

    Your rights

    You have certain rights regarding your personal data, including the right to access, correct, delete, or limit the processing of your information. If you wish to exercise any of these rights, please contact us directly. We are committed to respecting and safeguarding your privacy.

  • To request access to the personal information we hold about you
  • To ask for your personal data to be corrected or updated
  • To request the cessation of the processing of your personal information
  • To ask for the transfer of your data to a third party (data portability)

    • You have the right to withdraw your consent for data processing at any time. For instance, you can opt-out from receiving marketing communications by clicking the unsubscribe link in our emails.

    If you wish to exercise any of your data protection rights, feel free to contact us. Please note that we may charge a nominal fee for information access requests to cover the administrative costs of providing the requested data.

    Third-Party Sites

    Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information to them.

    Updates to Our Privacy Policy

    We may update our privacy policy periodically, and any changes will be published on this page. If necessary, we will notify you via email. By continuing to use our services, you may be asked to review and accept these updates. It is your responsibility to review the privacy policy whenever you provide us with information.

    Getting in Touch with Us

    We welcome any questions, feedback, or requests regarding our privacy policy. Please reach out to us at:


    Islington Tech
    Customer Support Team
    199 Upper St, London N1 1RQ, United Kingdom
    Phone: +44 203 3547662
    Email: info@islingtontech.co.uk